View and Edit Automatic or Custom Email Scout Reports

The Email Scout Reports (ESR) page lists all Email Scout Reports existing in the system and all those that have been set up default reports automatically. Custom Email Scout Reports are created from the Log search page, see Create Email Scout Reports.

View Reports

  1. Login to Mail Assure as an Admin Level user or as a Domain Level user
  2. Navigate to Reporting > ESR - Incoming/ESR - Outgoing

    Inbound and outbound mail reports must be scheduled separately

  3. The reports are split over the following three tabs:

    • Email Scout Reports - This tab lists all of the currently scheduled Custom Email Scout Reports (ESRs)
    • Automatic Email Scout Reports - Lists all schedules for automatically creating Email Scout Reports, custom Email Scout Reports that have been set to run on a repeated schedule and all automatic ESRs that have been configured from the Incoming > Domain Settings page (see Automatically Enable Daily Email Scout Reports) legacy option
    • Automatic Email Scout Report Exclusions - Lists any mailboxes which have unsubscribed from receiving specific Email Scout Reports or excluded manually. Each schedule must be unsubscribed individually
  4. To search for a particular report, set your filters from the Query Rules panel e.g. you can specify a particular domain when accessing this page at the Admin Level, or a specific mailbox when searching at either Admin or Domain level
  5. Click on Show Results to display all scheduled Email Scout Reports matching the criteria in the table below

Actions on Custom Email Scout Reports

In the Email Scout Reports page you can perform various actions on the listed reports, using the dropdown to the left of each report:

  • Execute search - Run the log search based on the original search filters when creating the report
  • Edit - Allows you to edit the report details including:
    • Name of the report
    • Subject of the report
    • Delivery schedule
    • Sender

      • The sender should be a valid sender address such as no-reply@securemail.management or a valid mailbox at the domain.

    • Recipient
    • Template name used
    • Skip sending if there are no results
  • Remove - Removes the report
  • Send now - Send the ESR straight away to the recipient specified in the report
  • Export as .CSV - Export report configuration as CSV file

Actions on Automatic Email Scout Reports

The Automatic Email Scout reports are templates for scheduled reports to be triggered in the future. Any changes made to the Automatic Email Scout Report configuration will not affect any previously scheduled reports. To ensure changes made to the template take effect in existing Email Scout Reports, either remove the existing instance of the report or manually edit the report with the desired changes from the Email Scout Reports tab.

In the Automatic Email Scout Reports page you can perform various actions on the listed reports, using the dropdown to the left of each report:

  • Execute search - Run the log search based on the original search filters when creating the report
  • Edit - Allows you to edit the report details including:
    • Name of the report
    • Subject of the report
    • Delivery schedule
    • Sender

      • The sender should be a valid sender address such as no-reply@securemail.management or a valid mailbox at the domain.

    • Template name used
  • Remove - Removes the report
  • Export as .CSV - Export report configuration as CSV file

You can automatically enable Email Scout Reports so that they will be sent to each recipient in your domain, up to three times a day. Do this in Incoming - Domain Settings.

You can add and edit your own custom ESR templates. See ESR Templates.

Edit Automatic Email Scout Reports

Mail Assure allows editing of single or multiple ESR's.

  1. Login to Mail Assure as an Admin Level user
  2. In the Admin Level Control Panel, click on Reporting> ESR - Incoming or ESR - Outgoing
  3. Navigate to the Automatic Email Scout Reports tab
  4. Using the checkbox to the left of the listed reports, check the reports you wish to edit
  5. Using the Apply to Selected dropdown to choose the Edit action

  6. Click Apply
  7. You will now see the Edit Report window. Make the necessary changes to the reports, but be aware that you cannot change the name of the report

    The sender should be a valid sender address such as no-reply@securemail.management or a valid mailbox at the domain.

  8. Click Schedule

    9. Any fields you do not wish to change or that cannot be changed in bulk will be filled with '-'.

Preview Reports

To preview the Email Scout Report, you can do this when configuring the report, or by editing an existing report.

  1. Login to Mail Assure as an Admin Level user
  2. In the Admin Level Control Panel, click on Reporting> ESR - Incoming or ESR - Outgoing
  3. Navigate to the Automatic Email Scout Reports tab
  4. Using the checkbox to the left of the listed reports, check the reports you wish to edit
  5. Use the Apply to Selected dropdown to choose the Edit action

  6. Click Apply
  7. You will now see the Edit Report window. Make the necessary changes to the reports, but be aware that you cannot change the name of the report.
  8. Select the Preview Tab

    9. Any fields you do not wish to change or that cannot be changed should be filled with '-'

Automatic Email Scout Report Exclusions

In the Automatic Email Scout Report Exclusions page you can perform various actions on the listed reports, using the dropdown to the left of each report:

  • Remove - Removes the exclusion
  • Edit - Allows you to edit the excluded mailbox including:
    • Mailbox local part
    • Domain
    • Which Email Scout Report to exclude the mailbox from